When to ship my order?
The seller is the supplier and direct shipper of your order. Once the order is placed, a supply and preparation time is needed before the package can be shipped. In general, the package must be shipped before the estimated shipping time, which can be viewed on the order detail page. Otherwise you can cancel the order directly on a PC computer. To know the expected shipping date.
How to track my package?
Once the order is shipped, a tracking number will be systematically communicated. It is recommended to regularly track the package with the package number (not the order number) on 17Track. Please note, some delivery methods require 7-10 days before the package can be tracked online.

Who is going to bear the Customs & Import Taxes? 
You will probably be charged to the customs fees on items ordered from JZSsoft, as your purchases on JZSsoft are considered imports since the packages are shipped from overseas.
Note: Customs taxes are not included in the price of the item or in the delivery costs.
The taxes may depend on where your order was sent from, the type of items you bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products. It’s always best to confirm this with the seller or your local customs authority.
To avoid any unforeseen surprises, please pay attention to the following:
• Ask the seller if you need to pay any additional import duties, taxes or other customs-related charges.
• Contact your local post or customs office to find out more about your country’s customs duties and taxes.
• Import duties, taxed or other customs-related charges are normally collected by the shipping company upon delivery.
• Sellers are not responsible for delays caused by the customs department in your country.
• Additional costs or delays may occur during international trade.
• Some sellers offer domestic delivery. This means that they will send your order from a warehouse in your country. In this case, you won’t be asked to pay for any additional customs duties and taxes.